Multi-AI Agent Fabric for Telcos
Networks detect. AI agents decide.
Subscribers stay delighted.
Meet MAXIM: A Frontier Multi-AI Agent Fabric for Telecom
At DTW Ignite 2026, Circles, with HCLTech and GreySkies, bring MAXIM — a multi-AI agent fabric built on TM Forum Open Digital Architecture (ODA) and Open APIs. It enables specialized agents across network, customer, intelligence, and monetization to collaborate in real time via Model Context Protocol (MCP).
SOC agents detect and remediate network anomalies.- CareX assesses customer impact.
- NOVA drives intelligence.
- PromoX activates engagement.
Together, they form a self-learning, closed-loop system that senses, decides, and acts autonomously.
This is not AI as an assistant.
This is AI as your operational workforce.
BUILDING INTELLIGENCE TOGETHER
A joint TM Forum Catalyst initiative correlating CX, intelligence and monetization with autonomous network operations.
VALIDATED BY TELECOM INNOVATORS
This Catalyst is being shaped alongside leading operators demonstrating how CSPs can operationalize AI safely at scale.
See the Catalyst architecture & live demo
Book a 30-minute walkthrough of the multi-agent platform, or meet us at TM Forum DTW Ignite.
This Catalyst showcases how Multi-AI agents can transform telecom operations by correlating customer experience, operational intelligence and monetization in real time.
Powered by TM Forum ODA and Open APIs, the solution enables AI agents to autonomously detect issues, identify root causes, trigger remediation, assist customers and activate intelligent monetization journeys — all within a unified operational fabric.
The result is a more adaptive, autonomous and AI-native telecom operating model designed for the next era of digital service providers.