In The Loop

Get Industry Insights, the Latest News, and Updates on What We're Working On. Everything Telco—Right Here.

News

Circles and Prodapt Form Strategic Partnership to Accelerate Global Telco Transformation and Innovation

Combining Circles’ Full-Stack, Cloud-Native SaaS Platform with Prodapt’s AI-Powered Integration Expertise to Accelerate Telco-to-Techco Transformation at Scale
Insights

The Cost of Telco Technical Debt and Its Causes

Outdated Methodologies, Lack of Clarity, and Short-term Decision Making
Insights

Digital Pioneers Part 4: Winning Over Generation Z

Building a Brand for The World’s Digital Pioneers
Insights

Digital Pioneers Part 3: Meet the Diversion Seekers and Efficient Executors

Insights

Digital Pioneers Part 2: Meet the Sages and Creative Expressionists

Insights

Telco Consumer Segment: Meet the Digital Pioneers - Part 1: Values and Behaviours

Insights

A Telco’s Digital Transformation Playbook: Connect, Delight, Beyond

And How KDDI’s povo Applied This in Japan
Insights

The Role of Telco Software and Customer Experience in Churn Reduction and Loyalty

Insights

Building a Winning DMO: Two Digital Transformation Approaches For Customer-Driven Agility

News

Circles Partners with Telkomsel, Providing an Advanced Software-as-a-Service (SaaS) Platform to Enhance Customer Digital Experience

News

povo2.0, Japan’s Favourite Digital Telco, Achieves Highest User Engagement and Customer Satisfaction Rates with Circles’ SaaS Technology

News

Circles at M360 APAC 2023: Delivering Digital Telco Experiences

News

Circles.Life voted as #1 in Singapore’s Best Customer Service Award for 2nd Year Running

News

Circles wins SBR’s Technology Excellence Awards for its cloud-native telco platform

News

Circles’ digital telco wins two 2023 Asian Telecom Awards

News

Circles, a digital telco pioneer, becomes a Harvard Business School MBA case study

News

Circles Global launches Circles-X R&D Centre in Singapore to enhance deep telco tech and accelerate global telco industry transformation

Knowledge Hub

Telco Digital Transformation: What Is It, Benefits, and Key Drivers

Speed, Scale and Smarter Growth: The Circles SaaS Advantage

In this episode of Future Forward: Circles leadership perspectives, Saurabh Ohri, Vice President of Sales for Circles’ SaaS business, unpacks how circles is helping telcos make the critical shift from infrastructure-heavy operators to agile, tech-powered brands.

Built to Scale: Circles’ Operating Model

In this episode of future forward: circles leadership perspectives, Adeel Najam, co-founder of Circles, shares what makes Circles’ operating model a true differentiator in the telco SaaS space.

Beyond the Core: How Circles Uses Flankers to Unlock Telco Innovation

In this episode of Future Forward: Circles Leadership Perspectives, Ashish Gupta, VP of Strategy & Business Development, Americas, breaks down how telcos must evolve from connectivity providers to digital experience enablers and how Circles is helping them do just that. Traditional telcos have long relied on voice, SMS, and data for revenue. In a world where a digital generation lives on digital platforms like Netflix, Uber, and Spotify, this model is no longer enough.

Redefining Telco Partnerships: Scaling Faster with Circles’ SaaS Platform

In this episode of Future Forward: Circles Leadership Perspectives, Bart Weijermars, Chief Customer Success Officer at Circles, reveals how Circles is helping telcos break free from legacy bottlenecks and unlock faster, frictionless partnerships for growth.

Building A Digital Future: Redefining Telco Architecture & Engineering

In this episode of Future Forward: Circles Leadership Perspectives, Kannan Alagappan, Chief Technology Officer at Circles, shares how Circles is breaking away from legacy telco architecture and embracing modular, API-driven, cloud-native technology to create a truly digital-first experience.

Onic: A year of digital disruption

Onic is a well-loved digital brand in the Middle East built by PTCL, e& and Circles. In just one year, Onic has transformed the digital telecom landscape, setting new benchmarks in customer experience, innovation, and seamless connectivity.

Building a Customer-First Future: Redefining CX with Circles' Chief Revenue Officer, Sanjay Kaul

In this episode of Future Forward: Circles Leadership Perspectives, Sanjay Kaul, Chief Revenue Officer at Circles, reveals why customer experience (CX) is the key battleground for telcos and how Circles is leading the charge with agility, AI, and personalization.

The Future of Telco is Tech: How Circles is Pioneering the Future

In this launch episode, Circles’ Co-Founder & CEO, Rameez Ansar, shares how Circles is redefining what it means to be a telco in the digital age. From pioneering Singapore’s first fully digital telco to powering global operators with our platform, Circles, we’ve helped our four partners (KDDI, Telkomsel, e& and AT&T Mexico), build, operate, and launch well-loved digital brands that customers truly embrace.

Sign Up to Our Newsletter

Get in Touch

Circles can evolve your business.
To learn more or request a demo, drop us a line. Your future is waiting.